Baldo by Hector D. Cantú and Carlos Castellanos for February 11, 2008
February 10, 2008
February 12, 2008
Transcript:
Customer: I want to return this. I bought it a couple of years ago. It was on sale. I don't have the receipt. I trust we can handle this in a friendly, civilized way. Baldo: Certainly. I'll smile when I say "you can't return this" and you'll say "thank you" when I say "have a nice day."
