Betty by Gary Delainey and Gerry Rasmussen for August 10, 2000
Transcript:
-I bought these pants for my son and he won't wear them -They've been washed and worn... -Yes, and before you ask, I've lost the receipt as well, see? -Here you go, a full refund -Really? Just like that? No arguing, no resistance? -Our policy is to keep nutcases calm and happy and hope they'll leave the store without incident