One of the questions on the local cable provider menu is “are you are having problems with your internet service? Say yes or no” So I said “yes or no”. The system couldn’t handle it. I had to start over, but it was worth it.
They forget Press 2 for Espanol. Also, and this is my biggest PEEVE, they yap about the unemployment rate. Get REAL HONEST TO GOODNESS PEOPLE ON THERE ANSWERING THE PHONES and you could take care of a lot that problem. DUH!
Not in South Africa, apart from the banking call centres. You can go through the whole menu a couple of times to try and get an operator. Generally the landline just ends the call. I use email or the company website; it works much faster here.
JoanHelen over 12 years ago
ROFL The days of speaking to a human being when contacting a business are fading rapidly.
drogers30 over 12 years ago
All of the above
LiviaBay over 12 years ago
Amen!!
Bob. over 12 years ago
One of the questions on the local cable provider menu is “are you are having problems with your internet service? Say yes or no” So I said “yes or no”. The system couldn’t handle it. I had to start over, but it was worth it.
Chewiek9 over 12 years ago
I wish they were all this simple.
cbrsarah over 12 years ago
I hate automated answering services.
rgcviper over 12 years ago
[Snerk]
Good one!
It’s funny because it’s so true.
I’ve also found that saying “Representative” can sometimes take you to a live person, too.
Dry and Dusty Premium Member over 12 years ago
They forget Press 2 for Espanol. Also, and this is my biggest PEEVE, they yap about the unemployment rate. Get REAL HONEST TO GOODNESS PEOPLE ON THERE ANSWERING THE PHONES and you could take care of a lot that problem. DUH!
JoanHelen over 12 years ago
Not in South Africa, apart from the banking call centres. You can go through the whole menu a couple of times to try and get an operator. Generally the landline just ends the call. I use email or the company website; it works much faster here.