I deal with workers and employers in unemployment claims. Alot of telephone customer service work really does suck – some because of the customers, but largely because of management.
When the telephone answering business started they had tables with individual phones. An inbound call terminal now would have a multi-line phone and a headset. No ringing
Skeptical Meg 7 months ago
It’s one of those jobs where, if you don’t feel like working, you don’t have to.
ajr58(1) 7 months ago
I deal with workers and employers in unemployment claims. Alot of telephone customer service work really does suck – some because of the customers, but largely because of management.
Flatlander, purveyor of fine covfefe 7 months ago
When the telephone answering business started they had tables with individual phones. An inbound call terminal now would have a multi-line phone and a headset. No ringing
MuddyUSA Premium Member 7 months ago
…..The way you guys handle it…..not bad at all!