Here are a few quotes from an NPR program aired in 2005 with Robert Siegel as host:
“Commentator Mark Rovner visits a Starbucks a few times a day.”
He has a theory about how good his experience in getting his coffee is. He loves it when the baristas are well-trained and talented. However, it isn’t always that way. He came up with the BBI, or Bad Barista Index.
“Those awesomely talented baristas get lured away when the economy cranks up. They leave the espresso life for better-paying and less demanding jobs, like practicing law or going into politics. When enough front-line baristas are replaced by less-skilled individuals, the signature Starbucks experience unravels; the death spiral begins.”
“Drop by your neighborhood Starbucks. Take solace in the fact that if you have a crummy experience getting your afternoon fix, your 401(k) is almost certainly headed for better days ahead.”
crazyliberal about 9 years ago
Unless things change, he can go to college and still be a Starbucks barista.
Ubintold about 9 years ago
Or, flip burgers somewhere.
Melki Premium Member about 9 years ago
I believe you need a college diploma to work at Starbucks. That’s where my son is headed when he graduates with a degree in philosophy..
chromosome Premium Member about 9 years ago
Here are a few quotes from an NPR program aired in 2005 with Robert Siegel as host:
“Commentator Mark Rovner visits a Starbucks a few times a day.”
He has a theory about how good his experience in getting his coffee is. He loves it when the baristas are well-trained and talented. However, it isn’t always that way. He came up with the BBI, or Bad Barista Index.
“Those awesomely talented baristas get lured away when the economy cranks up. They leave the espresso life for better-paying and less demanding jobs, like practicing law or going into politics. When enough front-line baristas are replaced by less-skilled individuals, the signature Starbucks experience unravels; the death spiral begins.”
“Drop by your neighborhood Starbucks. Take solace in the fact that if you have a crummy experience getting your afternoon fix, your 401(k) is almost certainly headed for better days ahead.”