I had a client once. He would leave voicemail like “Ms Winters, what time today can you come out here? Everything is a disaster. I can’t do any work until things are fixed. I may just have to return all of the new equipment and get my money back” and my heartrate would go to about 180, followed by my blood pressure. I’d call him back when my hands stopped shaking enough to use the phone and the call would be “Ms Winters. The font is larger than it should be in Word.”
I had a client once. He would leave voicemail like “Ms Winters, what time today can you come out here? Everything is a disaster. I can’t do any work until things are fixed. I may just have to return all of the new equipment and get my money back” and my heartrate would go to about 180, followed by my blood pressure. I’d call him back when my hands stopped shaking enough to use the phone and the call would be “Ms Winters. The font is larger than it should be in Word.”
He paid well. I fired him.