Ralph: I hate calling my cable company! I wait on hold for hours.
Phone: Please continue to hold. We are experiencing higher than normal call volume.
Ralph: Sigh... Why can't they ever be experiencing just normal call volume?
It’s that way with every business I call. The “music” they play gets on my nerves. Social Security has a good system. You give your phone number and they will call you back at a certain time. Works good.
I know I posted about this before, but it was a long time ago. The best experience I’ve ever had while on hold was with Gateway Computers. I don’t think it lasted very long, but they had a woman pretending to be a “Surfer DJ”. She would play some pretty good music, but it was her Surfer talk that was really a blast to listen to. The kind of idea more businesses should try.
CMB2304 almost 10 years ago
if they worked correctly . better equipment or especially get the bills right they might have fewer calls
therese_callahan2002 almost 10 years ago
“Your call is important to us.” Yeah, right!
jimgamer almost 10 years ago
Good Question !!!!! 8^(
e.groves almost 10 years ago
It’s that way with every business I call. The “music” they play gets on my nerves. Social Security has a good system. You give your phone number and they will call you back at a certain time. Works good.
ChessPirate almost 10 years ago
I know I posted about this before, but it was a long time ago. The best experience I’ve ever had while on hold was with Gateway Computers. I don’t think it lasted very long, but they had a woman pretending to be a “Surfer DJ”. She would play some pretty good music, but it was her Surfer talk that was really a blast to listen to. The kind of idea more businesses should try.
tec449 almost 10 years ago
“Your call is important to us.” If it’s so important why don’t you pick up the phone?
Fido (aka Felix Rex) Premium Member almost 10 years ago
Come on Kevin, give us a little more originality. Waiting-on-hold jokes are so 1980s.
robert423elliott over 1 year ago
Try calling the VA for anything other than refilling a prescription. If you EVER talk to a human, you’re lucky!