Adam@Home by Rob Harrell for May 02, 1997
Transcript:
Adam: I run a small business out of my home, and I, um, was wondering how you, I mean the phone company, can help me be more productive? Brad: Well...providing first-rate service in today's high-tech world doesn't mean abandoning the "personal" touch. Everyone can start by improving his phone etiquette. Adam: My phone etiquette is fine, thank you very much!