From NOT ALWAYS RIGHT: Don’t Stay Stationery At Christmas
I am working in a call center on Christmas Day.
Caller: “Oh, my God, someone picked up!”
Me: “Yes, ma’am, we are keeping the lines open for this morning.”
Caller: “But why would anyone need to call the helpline of a stationery store on Christmas Day?!”
Me: “Well, forgive me for pointing it out, ma’am, but you have.”
Caller: “I was just calling to see if anyone was actually in today! I don’t actually have any issues, though. What time do y’all close today?”
Me: “The lines close at 1:00 pm Central Time, ma’am.”
Caller: “That’s twenty minutes from now?”
Me: “That’s right.”
Caller: “What happens if someone calls you at 12:59 pm with a complicated problem?”
Me: “Then we need to stay on the line to fix it.”
Caller: “Then I do have an issue! I estimate that it will take about nineteen minutes and fifty seconds to fix. Can you help me?”
Me: Smiling “I appreciate the gesture, ma’am, but really, I don’t mind—”
Caller: “No! I have an issue! My… um… my printer I got from you guys! It’s busted. I need help printing my… uh… my Christmas shopping list!”
Me: Laughing “You want to print your Christmas shopping list at 12:40 pm on Christmas Day?”
Caller: Also laughing “It’s for next year’s Christmas! I’m very organized!”
And so, taking the caller at their word like we’re trained to do, I help her fix a “printer issue”. Every time it seems like we’re going too fast, she accidentally presses the wrong button. “Oh, no, I did it wrong again.” Finally, at 1:01 pm…
Caller: “Oh, my, look at the time! I need to go and make sure the grandkids are safe. You hurry on home to your family now, y’hear?” Click
Thanks, crazy printer grandma! You were my Christmas miracle!
Shikamoo Premium Member 11 months ago
It’s all how you raise your kids.
Yakety Sax 11 months ago
From NOT ALWAYS RIGHT: Don’t Stay Stationery At Christmas
I am working in a call center on Christmas Day.
Caller: “Oh, my God, someone picked up!”
Me: “Yes, ma’am, we are keeping the lines open for this morning.”
Caller: “But why would anyone need to call the helpline of a stationery store on Christmas Day?!”
Me: “Well, forgive me for pointing it out, ma’am, but you have.”
Caller: “I was just calling to see if anyone was actually in today! I don’t actually have any issues, though. What time do y’all close today?”
Me: “The lines close at 1:00 pm Central Time, ma’am.”
Caller: “That’s twenty minutes from now?”
Me: “That’s right.”
Caller: “What happens if someone calls you at 12:59 pm with a complicated problem?”
Me: “Then we need to stay on the line to fix it.”
Caller: “Then I do have an issue! I estimate that it will take about nineteen minutes and fifty seconds to fix. Can you help me?”
Me: Smiling “I appreciate the gesture, ma’am, but really, I don’t mind—”
Caller: “No! I have an issue! My… um… my printer I got from you guys! It’s busted. I need help printing my… uh… my Christmas shopping list!”
Me: Laughing “You want to print your Christmas shopping list at 12:40 pm on Christmas Day?”
Caller: Also laughing “It’s for next year’s Christmas! I’m very organized!”
And so, taking the caller at their word like we’re trained to do, I help her fix a “printer issue”. Every time it seems like we’re going too fast, she accidentally presses the wrong button. “Oh, no, I did it wrong again.” Finally, at 1:01 pm…
Caller: “Oh, my, look at the time! I need to go and make sure the grandkids are safe. You hurry on home to your family now, y’hear?” Click
Thanks, crazy printer grandma! You were my Christmas miracle!
Not my story.
Chaze Premium Member 11 months ago
Shouldn’t Ben be in “Ben”? Aren’t there plenty of strips with little kids?
tcumming 11 months ago
We used to put Thank-You s to Santa on new year eve rocket fireworks
cuzinron47 11 months ago
Even sadder it’s probably because they didn’t get everything they wanted, instead of being thankful for what they got.
sallyseckman 11 months ago
There’s a Saint Nicholas Day so that would be the time to give Santa thanks
Skeptical Meg 11 months ago
This seems efficient ~ the kid got gifs, no packaging, no waste.
EMGULS79 11 months ago
The likelihood of getting thank you notes is inversely proportional to the percentage of “gifts” that turn out to be clothes.