The bank I have my current account with, keeps sending letters to my house, addressed to a former owner. Having tried ‘return to sender, not at this address’, having rung them, having taken the mail into a local branch and saying ‘they don’t live there any more’, I made a formal complaint to their ‘data protection officer’.
Which they have responded to by telling me that due to ‘data protection’ they intend to keep sending me mail addressed to a person who verifiably doesn’t live there. They did ask me however to help out, by writing ‘return to sender’ on it, or taking it into the local branch.
Definition of insanity, please meet my bank…
They haven’t so far, offered money for the service they now expect me to provide them with.
The bank I have my current account with, keeps sending letters to my house, addressed to a former owner. Having tried ‘return to sender, not at this address’, having rung them, having taken the mail into a local branch and saying ‘they don’t live there any more’, I made a formal complaint to their ‘data protection officer’.
Which they have responded to by telling me that due to ‘data protection’ they intend to keep sending me mail addressed to a person who verifiably doesn’t live there. They did ask me however to help out, by writing ‘return to sender’ on it, or taking it into the local branch.
Definition of insanity, please meet my bank…
They haven’t so far, offered money for the service they now expect me to provide them with.
PermanentTSB, in Ireland, what a joke.