F Minus by Tony Carrillo for June 10, 2023

Heck, even if it isn’t company policy, just giver Karen the ten bucks out of your pocket.

A good investment.

New policy is to just cave, complain about the Bible? It’s out! Complain about a gay character in a school movie, fire the teacher. Unending. SORRY IF I OFFENDED!

I work in retail. GREAT idea!!!

Just take what ever you want up to $975, no problem.

AKA the Karen subsidy.

$20 if you promise to never come back.

A variation of a gift card.

Someone here lost their cookies.

Recently left bad reviews for 2 online orders, from Amazon and Etsy, both times they offered either refund or exchange only if I removed my review, I refused (seller cannot delete a review), so here’s another reason to not believe reviews

Sounds like a reasonable solution. But she’ll be back.

Stores would go broke like that…

If it’s a legitimate complaint, fix it. If not, tell her to get the hell out!

“Before you complain, be aware that our new store policy is that if your complaint is unreasonable, you will be given a mild electric shock.” We need behavioural modification on a societal scale.

A terrible idea. Why should people be rewarded for being such difficult customers?

How much will it cost your business to ignore a problem? A lot more than $10, usually.

That will only encourage people to complain!

Sent a complaint to Wendy’s about a specific franchise location automatically up-sizing orders and serving horribly disgusting cold food and was sent an email that I had to download their spy-ware app to get a coupon. Rather not have the spy-ware than a free combo meal.

Or she could just listen to the complaint and deal with it, thus improving the store experience for everyone.

first thing folks in these parts heard about that policy, they’d be lining up outside from 6 a.m., drooling…