From NAR.com: do technical support for a company that sells robotic vacuum cleaners.
Me: “Thank you for calling [Company] customer support. What product can I help you with today?”
Caller: “I just bought your g**d*** worthless [Cleaning Robot] yesterday, and the f****** thing doesn’t work! What kind of a racket are you people running?!”
People complain about products a lot, so you learn to just let them vent until they calm down a little, and then continue.
Me: “Ma’am, what seems to be the problem with your device?”
Caller: “I charged it all night just like the instructions said. Then, I took it off the dock, put it in the middle of the room, and pressed ‘Clean’, and nothing happened!”
Me: “Ma’am, do you see the button right next to the ‘Clean’ button labeled ‘Power?’ Try pushing that one.”
Caller: “Oh! All the lights on the thingy came on!”
Had one in our previous home, but it never cleaned as well as a normal vacuum and always got stuck under the bed when the battery ran out. Sold it again at a carboot type sale.
Wilde Bill about 1 year ago
It pays to know a second language.
The dude from FL Premium Member about 1 year ago
I have to let mine loose, but you have almost child proof everything because it goes where you don’t want it to.
Yakety Sax about 1 year ago
From NAR.com: do technical support for a company that sells robotic vacuum cleaners.
Me: “Thank you for calling [Company] customer support. What product can I help you with today?”
Caller: “I just bought your g**d*** worthless [Cleaning Robot] yesterday, and the f****** thing doesn’t work! What kind of a racket are you people running?!”
People complain about products a lot, so you learn to just let them vent until they calm down a little, and then continue.
Me: “Ma’am, what seems to be the problem with your device?”
Caller: “I charged it all night just like the instructions said. Then, I took it off the dock, put it in the middle of the room, and pressed ‘Clean’, and nothing happened!”
Me: “Ma’am, do you see the button right next to the ‘Clean’ button labeled ‘Power?’ Try pushing that one.”
Caller: “Oh! All the lights on the thingy came on!”
Me: “Now press ‘Clean.’”
Caller: “There it goes! You’re a miracle worker!”
Gizmo Cat about 1 year ago
Had one in our previous home, but it never cleaned as well as a normal vacuum and always got stuck under the bed when the battery ran out. Sold it again at a carboot type sale.
sarahbowl1 Premium Member about 1 year ago
I talk to my appliances all the time, lol!
win.45mag about 1 year ago
AND IT CAME !!! GOOD vavuum. GOOD boy.
jagedlo about 1 year ago
“And I have better conversations with it than with the rest of you!”
Forest Dweller 54 about 1 year ago
I used to have a Roomba about 15 years ago, are they voice command now???
Frank Burns Eats Worms about 1 year ago
She’s just catching up on the latest dirt.
sbwertz about 1 year ago
I’ve been known to do that when she sneaks up behind me and bangs my ankles.