From NAR.com: do technical support for a company that sells robotic vacuum cleaners.
Me: “Thank you for calling [Company] customer support. What product can I help you with today?”
Caller: “I just bought your g**d*** worthless [Cleaning Robot] yesterday, and the f****** thing doesn’t work! What kind of a racket are you people running?!”
People complain about products a lot, so you learn to just let them vent until they calm down a little, and then continue.
Me: “Ma’am, what seems to be the problem with your device?”
Caller: “I charged it all night just like the instructions said. Then, I took it off the dock, put it in the middle of the room, and pressed ‘Clean’, and nothing happened!”
Me: “Ma’am, do you see the button right next to the ‘Clean’ button labeled ‘Power?’ Try pushing that one.”
Caller: “Oh! All the lights on the thingy came on!”
Had one in our previous home, but it never cleaned as well as a normal vacuum and always got stuck under the bed when the battery ran out. Sold it again at a carboot type sale.
Wilde Bill 10 months ago
It pays to know a second language.
The dude from FL (not bragging) Premium Member 10 months ago
I have to let mine loose, but you have almost child proof everything because it goes where you don’t want it to.
Yakety Sax 10 months ago
From NAR.com: do technical support for a company that sells robotic vacuum cleaners.
Me: “Thank you for calling [Company] customer support. What product can I help you with today?”
Caller: “I just bought your g**d*** worthless [Cleaning Robot] yesterday, and the f****** thing doesn’t work! What kind of a racket are you people running?!”
People complain about products a lot, so you learn to just let them vent until they calm down a little, and then continue.
Me: “Ma’am, what seems to be the problem with your device?”
Caller: “I charged it all night just like the instructions said. Then, I took it off the dock, put it in the middle of the room, and pressed ‘Clean’, and nothing happened!”
Me: “Ma’am, do you see the button right next to the ‘Clean’ button labeled ‘Power?’ Try pushing that one.”
Caller: “Oh! All the lights on the thingy came on!”
Me: “Now press ‘Clean.’”
Caller: “There it goes! You’re a miracle worker!”
Gizmo Cat 10 months ago
Had one in our previous home, but it never cleaned as well as a normal vacuum and always got stuck under the bed when the battery ran out. Sold it again at a carboot type sale.
sarahbowl1 Premium Member 10 months ago
I talk to my appliances all the time, lol!
win.45mag 10 months ago
AND IT CAME !!! GOOD vavuum. GOOD boy.
jagedlo 10 months ago
“And I have better conversations with it than with the rest of you!”
Forest Dweller 54 10 months ago
I used to have a Roomba about 15 years ago, are they voice command now???
Frank Burns Eats Worms 10 months ago
She’s just catching up on the latest dirt.
sbwertz 10 months ago
I’ve been known to do that when she sneaks up behind me and bangs my ankles.