Like the Dell Representative I talked to once. I told her up front that the PC would not boot and I had determined that the hard drive had failed (I was a PC Tech). First thing she said (read off a check-list, no doubt), was “First, boot up Windows…”
I just moved and had to deal with moving my concast (better name) from VA to CO. It required going through their chat/phone number multiple times in order to get a human who proceeded to assure me that they would stay with me until the problem was solved. Then, after some amount of frustration with fools, a different person would get on the line/chat and assure me that they would stay with me until the problem was solved. Two people at two different times told me they had to close my old account to move my modem. Both assured me that they did that. Neither did, and a tech had to come out and call the number and use his magic code to talk to someone and get it done.
21 years later and nothing has changed. Except the CSRs now speak English as a third language. Shaw is not much better up here, but at least I can get by in French when they mistakenly think that’s my primary language.
Willi Nilli 11 days ago
8 panels, 8 Gingers! Outstanding!
some idiot from R'lyeh Premium Member 11 days ago
An early example of “touch grass” as a suggestion.
Perkycat 10 days ago
I’m not the one I would like to shoot, about now.
ChessPirate 10 days ago
Like the Dell Representative I talked to once. I told her up front that the PC would not boot and I had determined that the hard drive had failed (I was a PC Tech). First thing she said (read off a check-list, no doubt), was “First, boot up Windows…”
( –‸ლ)
Mountain Meg 10 days ago
I just moved and had to deal with moving my concast (better name) from VA to CO. It required going through their chat/phone number multiple times in order to get a human who proceeded to assure me that they would stay with me until the problem was solved. Then, after some amount of frustration with fools, a different person would get on the line/chat and assure me that they would stay with me until the problem was solved. Two people at two different times told me they had to close my old account to move my modem. Both assured me that they did that. Neither did, and a tech had to come out and call the number and use his magic code to talk to someone and get it done.
Concast is definitely a better name.
Teto85 Premium Member 10 days ago
21 years later and nothing has changed. Except the CSRs now speak English as a third language. Shaw is not much better up here, but at least I can get by in French when they mistakenly think that’s my primary language.
kimodb Premium Member 2 days ago
Only 100 a month. Ah, the good old days…