I don’t know how it’s done in Crustwood, but here in Houston this is how shoplifters are handled. Employees are not allowed to accuse or touch anyone but they are aggressively and persistently helpful until the “subject” leaves the store. “I see you are on the bakery aisle, is there anything you need? How can I assist you here?”Many stores have a list of known thieves and they are on them like a duck on a June Bug whenever they enter the store. A trained employee sticks with them for the entire time they are in the store. Considering the Penny’s reputation and the size of Joy’s purse, I can imagine this happens to them a lot.
I don’t know how it’s done in Crustwood, but here in Houston this is how shoplifters are handled. Employees are not allowed to accuse or touch anyone but they are aggressively and persistently helpful until the “subject” leaves the store. “I see you are on the bakery aisle, is there anything you need? How can I assist you here?”Many stores have a list of known thieves and they are on them like a duck on a June Bug whenever they enter the store. A trained employee sticks with them for the entire time they are in the store. Considering the Penny’s reputation and the size of Joy’s purse, I can imagine this happens to them a lot.