I witness a customer shouting at a coworker about something before our manager is called over. The store is large, but the conversation is so loud I can hear most of it.
Customer: “I am a size six! Your assistant is trying to make me wear a size eight, and it’s mortifying! Train your staff to size their customers correctly or I will shop elsewhere!”
Manager: Looking her up and down “Yes, I can see that my assistant here has sized you incorrectly. Let me get that dress in your size.”
My manager comes back with a dress and the customer tries it on. She comes back out, and she looks amazing in it!
Customer: “This is much better! I’ll have you know that I have never been, nor will I ever let myself be a size eight!”
Manager: “Well, congratulations, ma’am, because you are not a size eight.”
Customer: Smugly, to my coworker “See! I told you.”
Manager: “You’re actually a size ten, and I must say, you look wonderful in that dress!”
The customer went red, looked at the dress, made a face, and changed out of it. She left the store as quickly as she could.
Her attitude and opinion on female beauty standards sucked, but I do admit that she did look good in that dress. As a size ten myself, it went on my shopping list on my next pay day!
From NAR.com:
I witness a customer shouting at a coworker about something before our manager is called over. The store is large, but the conversation is so loud I can hear most of it.
Customer: “I am a size six! Your assistant is trying to make me wear a size eight, and it’s mortifying! Train your staff to size their customers correctly or I will shop elsewhere!”
Manager: Looking her up and down “Yes, I can see that my assistant here has sized you incorrectly. Let me get that dress in your size.”
My manager comes back with a dress and the customer tries it on. She comes back out, and she looks amazing in it!
Customer: “This is much better! I’ll have you know that I have never been, nor will I ever let myself be a size eight!”
Manager: “Well, congratulations, ma’am, because you are not a size eight.”
Customer: Smugly, to my coworker “See! I told you.”
Manager: “You’re actually a size ten, and I must say, you look wonderful in that dress!”
The customer went red, looked at the dress, made a face, and changed out of it. She left the store as quickly as she could.
Her attitude and opinion on female beauty standards sucked, but I do admit that she did look good in that dress. As a size ten myself, it went on my shopping list on my next pay day!