“Problem at the distant end”, probably the most commonly used RFO (Reason For Outage) by Tech Controllers in the Military. (Tech Controllers were a jack of all trades military specialty that controlled, maintained, repaired and restored the DOD’s long-haul communications network.)
I hate calling tech support at work. 90% of the time I know more that they do which does not do me any good. Or I get the “We have never had a call about this before.” And the one that really gets me mad is “When you figure out the problem would you call me back and tell me what you found?”Some times I think I am on the wrong end of the phone when talking to tech support.
I remember the days of dial-up modems when you connected to your service provider through the telephone company and the service provider connected you to the internet.
So the service provider blamed the phone company and the phone company blamed the service provider.
For some reason my phone line was never good enough to connect at 9600 baud. However, it worked just great with DSL (a short-lived experiment).
Also it all depended on whom you talked to when you called the service provider. Each technician had his own “secret” configuration for the modem.
In overseas tech support facilities, people are crammed together, working long hours with few breaks. Replace oars with keyboards and you get the idea.
eastern.woods.metal over 4 years ago
I think the big guy with the tech will provide the support. IE he’s going to crack the whip
eastern.woods.metal over 4 years ago
Think about it. 300 slaves all chained to their benches. They eat and drink and they can’t leave.
Superfrog over 4 years ago
I think his hardware may impact your software.
Say What? Premium Member over 4 years ago
Someone’s about to get rebooted.
dot-the-I over 4 years ago
“Re-image” prescribed the techie to the ’tooner.
The Old Wolf over 4 years ago
Always blame the user. If that doesn’t work, blame the hardware.
desvarzil over 4 years ago
“Problem at the distant end”, probably the most commonly used RFO (Reason For Outage) by Tech Controllers in the Military. (Tech Controllers were a jack of all trades military specialty that controlled, maintained, repaired and restored the DOD’s long-haul communications network.)
PleaseStay6PixelsAway over 4 years ago
Recording 1: “Thank you for calling tech support. We care about your call. Our current hold time is 45 minutes.” (90 minutes later:)
Recording 2: “First unplug your device, wait 10 minutes, and plug it back in. If that doesn’t fix your problem, call us back.” (Repeat Recording 1.)
saltylife16 over 4 years ago
Little man talking to Big man with whip. Probably not too smart.
jmworacle over 4 years ago
Fish food……………..
David Henderson over 4 years ago
I hate calling tech support at work. 90% of the time I know more that they do which does not do me any good. Or I get the “We have never had a call about this before.” And the one that really gets me mad is “When you figure out the problem would you call me back and tell me what you found?”Some times I think I am on the wrong end of the phone when talking to tech support.
sandpiper over 4 years ago
That overseer has a problem solver at the end of his arm.
ACK! Premium Member over 4 years ago
The problem is he’s been installed backwards so that bench’s oar is malfunctioning.
david_42 over 4 years ago
Most of the time the rowers were also warriors, because the ships were warships and had limited capacity for non-essential people.
syzygy47 over 4 years ago
Reboot the rower.
dflak over 4 years ago
If you are having a problem with your internet connection, try our online site.
vaughnrl2003 Premium Member over 4 years ago
Never underestimate the power of having trouble on ‘your end’. It can be a resume generating event.
dflak over 4 years ago
I remember the days of dial-up modems when you connected to your service provider through the telephone company and the service provider connected you to the internet.
So the service provider blamed the phone company and the phone company blamed the service provider.
For some reason my phone line was never good enough to connect at 9600 baud. However, it worked just great with DSL (a short-lived experiment).
Also it all depended on whom you talked to when you called the service provider. Each technician had his own “secret” configuration for the modem.
ninstar over 4 years ago
He’s going to take that answer about as well as my customer’s do. And he’s in person with a whip.
Radish the wordsmith over 4 years ago
Have you tried unplugging him and plugging him back in?
jtt over 4 years ago
I think that one is called a PEBOAC. Problem Exists Between Oar And Chair. ;-)
the lost wizard over 4 years ago
You’re about to be outsourced to the Indian Ocean.
mistercatworks over 4 years ago
In overseas tech support facilities, people are crammed together, working long hours with few breaks. Replace oars with keyboards and you get the idea.
Plods with ...™ over 4 years ago
Seems a hard wire is in order.
Godfreydaniel over 4 years ago
Tim Conway to a newly arriving chained rower, and his new benchmate: “Hi. I’m a leper.”
dogday Premium Member over 4 years ago
A-hem. Business 101, Day 1: Management NEVER wants to hear that they’re the problem. Class dismissed.
Call me Ishmael over 4 years ago
“Worst cruise ever..”