Pat Oliphant for July 24, 1998

Transcript:

Sergeant: You're a rude little worm! What are you? IRS Agent: I'm a rude little worm. Sergeant: You mean a rude little worm, Sir! IRS Agent: I'm a rude little worm, Sir! Sergeant: How do you treat the taxpayers in future? IRS Agent: With respect and politeness, Sir! Sergeant: How do you address the taxpayers in future? IRS Agent: As Sir or Madam. Sergeant: Sir or Madam, what? IRS Agent: Sir or Madam, Sir! Manners Bootcamp for IRS Agents.