On the news last night. A woman was highly upset by the bad service at a eatery. The manager explained that a man was having a heart attack. She went online to complain and said she’d never go back there. The manager countered that he was glad as he didn’t need such cold hearted customers.
Reminds me of dealing with Comcast, they tout their customer service but don’t believe it ! First, they put in ‘kiosks’ to accept payment while they have a minimum of three people sitting on their ‘duffs’ behind a counter but can’t accept account payments then they move their local office six miles away in ‘order to give better service’ Explain how that is better service ????
pelican47 over 8 years ago
Wow. Timely much? Think Boston Globe.
Jonni over 8 years ago
There are many branches in any other organization.That is an answer one does not hear until the minions transfer you to a higher power.
NeedaChuckle Premium Member over 8 years ago
On the news last night. A woman was highly upset by the bad service at a eatery. The manager explained that a man was having a heart attack. She went online to complain and said she’d never go back there. The manager countered that he was glad as he didn’t need such cold hearted customers.
Linguist over 8 years ago
One thing about Shoes’ Customer Service skills – you get plenty of service and the lip to go with it !
IndyMan over 8 years ago
Reminds me of dealing with Comcast, they tout their customer service but don’t believe it ! First, they put in ‘kiosks’ to accept payment while they have a minimum of three people sitting on their ‘duffs’ behind a counter but can’t accept account payments then they move their local office six miles away in ‘order to give better service’ Explain how that is better service ????
neverenoughgold over 8 years ago
Why it is better to deal with small businesses; especially one where when you call a machine doesn’t answer…
rgcviper over 8 years ago
I’ve always liked the word “minions”. (Though I can relate to this one a little too well …)