There are four levels of knowing (per the University of VA’s Leadership Development Seminar):
1) You don’t know what you don’t know: Ignorance (Bad)
2) You don’t know all there is to know: Learning (Good)
3) You know that you don’t know: Awareness (Good) <-Where Norm is now.
4) You know what you know: Arrogance (Bad)
Entropy and Inertia will try to settle/keep you in 1 and 4. Through effort and open-mindedness, always strive to stay in 2 and 3.
the Norm Classics
Michael Jantze
There are four levels of knowing (per the University of VA’s Leadership Development Seminar):
1) You don’t know what you don’t know: Ignorance (Bad)
2) You don’t know all there is to know: Learning (Good)
3) You know that you don’t know: Awareness (Good) <-Where Norm is now.
4) You know what you know: Arrogance (Bad)
Entropy and Inertia will try to settle/keep you in 1 and 4. Through effort and open-mindedness, always strive to stay in 2 and 3.