9 Chickweed Lane by Brooke McEldowney for September 23, 2003
Transcript:
"But why won't you cover me? Isn't that the purpose of an insurance company...To provide a service?" "Our mission is to supply a first-rate product to those who present the lowest likelihood of ever needing it." "A category in which, I gather, I am not recognized." "Did you hear me?" "I'm sorry...Is someone there?"