Strange Brew by John Deering for February 21, 2015

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    Dani Rice  almost 10 years ago

    When I have to navigate one of those “if you want this, press 1; if you want that, press 3” messes, I always ask the person who finally answers if they are hiring telephone operators. “Oh, you have that mess up front. I just figured you were short of help.” When I get to be in charge of the world, I’m going to make those bloody things illegal. A capital offence, if anybody wants to vote for me.

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    joegee  almost 10 years ago

    Working in IT I often end up calling support for various hardware/software problems.

    When I’m in an evil mood and the support answers the phone with; "Hello. I am being Susan. I am liking to give you service today. May I be asking your name? I respond; Hi. I’m Ramachandra.(A co-worker’s name). If they question it(I am an American from Pittsburgh) I just tell them; “If you can be Susan then I can be Ram” (Pronounced Rom BTW)

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    Zen-of-Zinfandel  almost 10 years ago

    And provide your name, address and birthdate…again

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    Nicole ♫ ⊱✿ ◕‿◕✿⊰♫ Premium Member almost 10 years ago

    When I was a call center team leader I was monitoring a call live and the guest asked the agent if she was real or a robot. The agent had such a no-nonsense voice that she was asked that in every call.

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    dzw3030  almost 10 years ago

    They only hire those who fail the Turing test.

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    pschearer Premium Member almost 10 years ago

    I heard a radio report recently on how some telemarketing companies use overseas call centers with technology to solve the problem of unintelligible accents. The caller has a panel of buttons with dozens of pre-recorded snippets, including “Yes, I really am a real person”.

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