When I have to navigate one of those “if you want this, press 1; if you want that, press 3” messes, I always ask the person who finally answers if they are hiring telephone operators. “Oh, you have that mess up front. I just figured you were short of help.” When I get to be in charge of the world, I’m going to make those bloody things illegal. A capital offence, if anybody wants to vote for me.
Working in IT I often end up calling support for various hardware/software problems.
When I’m in an evil mood and the support answers the phone with; "Hello. I am being Susan. I am liking to give you service today. May I be asking your name? I respond; Hi. I’m Ramachandra.(A co-worker’s name). If they question it(I am an American from Pittsburgh) I just tell them; “If you can be Susan then I can be Ram” (Pronounced Rom BTW)
When I was a call center team leader I was monitoring a call live and the guest asked the agent if she was real or a robot. The agent had such a no-nonsense voice that she was asked that in every call.
I heard a radio report recently on how some telemarketing companies use overseas call centers with technology to solve the problem of unintelligible accents. The caller has a panel of buttons with dozens of pre-recorded snippets, including “Yes, I really am a real person”.
Dani Rice almost 10 years ago
When I have to navigate one of those “if you want this, press 1; if you want that, press 3” messes, I always ask the person who finally answers if they are hiring telephone operators. “Oh, you have that mess up front. I just figured you were short of help.” When I get to be in charge of the world, I’m going to make those bloody things illegal. A capital offence, if anybody wants to vote for me.
joegee almost 10 years ago
Working in IT I often end up calling support for various hardware/software problems.
When I’m in an evil mood and the support answers the phone with; "Hello. I am being Susan. I am liking to give you service today. May I be asking your name? I respond; Hi. I’m Ramachandra.(A co-worker’s name). If they question it(I am an American from Pittsburgh) I just tell them; “If you can be Susan then I can be Ram” (Pronounced Rom BTW)
Zen-of-Zinfandel almost 10 years ago
And provide your name, address and birthdate…again
Nicole ♫ ⊱✿ ◕‿◕✿⊰♫ Premium Member almost 10 years ago
When I was a call center team leader I was monitoring a call live and the guest asked the agent if she was real or a robot. The agent had such a no-nonsense voice that she was asked that in every call.
dzw3030 almost 10 years ago
They only hire those who fail the Turing test.
pschearer Premium Member almost 10 years ago
I heard a radio report recently on how some telemarketing companies use overseas call centers with technology to solve the problem of unintelligible accents. The caller has a panel of buttons with dozens of pre-recorded snippets, including “Yes, I really am a real person”.