Arlo: If that's your idea of customer service, I'll take my business elsewhere!
Arlo: Man! Sometimes I miss slamming down the receiver!
Janis: Actually, there's an app for that...
Janis: But it doesn't work on your old phone!
I USED to have a list of companies and how to bypass their ‘menus’ and get to a real, live English-speaking sort, but with all good things, it’s found a hiding spot somewhere around here and refuses to show itself.
I still have a phone that can be slammed down, and I just did so after an entertaining exchange with a robocaller who claimed to be “a live agent” despite the fact that his responses were clearly recordings (his default response was, “I’m sorry, but I’m having trouble understanding you,” claiming we had a bad connection, though it was clear as a bell on my end).
I feel Arlo’s pain…. there is a certain "serious"ly warped satellite radio company that drives me to drink with ineptitude and their customer service is something that is making my gray hair and beard turn white in frustration! While I enjoy listening to the channels, the billing “mistakes” and myriad of other problems cause me extreme frustration.
I’ve seen this phenomenon mentioned on other sites (maybe this one, too), but what creeps me out is when the cashiers ask you to go online and tell headquarters how nice they are. Then they may get a bonus. Meanwhile, they’re grinning like a possum eating barbed wire. I don’t think this helps the store much.
@comicsssfan.“Then I realized it was an unnatural friendliness precipitated by rigorous employee training and not my good looks.”.Are you SURE it wasn’t your good looks?I usually get good service in an attempt to get me gone.Works for me.Besides, training employees to give good service is in everyone’s best interest.They aren’t stressed out by unhappy customers.Happy customers are more likely to be repeat customers.Customers get what they need and/or want.Sales generate income for employees, suppliers and shareholders.Governments get sales taxes.
Varnes over 9 years ago
Figures, same with my flip phone
DDrazen over 9 years ago
We still haven’t come up with a replacement phrase for “The phone is ringing” when they haven’t had bells in decades.
kerumbo Premium Member over 9 years ago
@Daniel, Yes and we still “dial” a phone number. That one’s got to be a real puzzler to the kids.
mourdac Premium Member over 9 years ago
I think some companies fire people if you can figure out how to even navigate their automated phone system and get to a live person.
fatchance over 9 years ago
As an old codger, I find this comic hilarious!
ARLOS DAD over 9 years ago
He[s caught in the middle again…..
unca jim over 9 years ago
I USED to have a list of companies and how to bypass their ‘menus’ and get to a real, live English-speaking sort, but with all good things, it’s found a hiding spot somewhere around here and refuses to show itself.
Suzanne S Barnhill Premium Member over 9 years ago
I still have a phone that can be slammed down, and I just did so after an entertaining exchange with a robocaller who claimed to be “a live agent” despite the fact that his responses were clearly recordings (his default response was, “I’m sorry, but I’m having trouble understanding you,” claiming we had a bad connection, though it was clear as a bell on my end).
Pipe Tobacco Premium Member over 9 years ago
I feel Arlo’s pain…. there is a certain "serious"ly warped satellite radio company that drives me to drink with ineptitude and their customer service is something that is making my gray hair and beard turn white in frustration! While I enjoy listening to the channels, the billing “mistakes” and myriad of other problems cause me extreme frustration.
ChessPirate over 9 years ago
“Won’t work on my old… Ohhhh, I’m so mad I could rip the phone right off the… Arrrrgggghhhh!!!!!”
David Huie Green LoveJoyAndPeace over 9 years ago
Left behind by technological advances.Poor Arlo.
snootbag over 9 years ago
Like to see more of Gene & family please!
Gokie5 over 9 years ago
I’ve seen this phenomenon mentioned on other sites (maybe this one, too), but what creeps me out is when the cashiers ask you to go online and tell headquarters how nice they are. Then they may get a bonus. Meanwhile, they’re grinning like a possum eating barbed wire. I don’t think this helps the store much.
David Huie Green LoveJoyAndPeace over 9 years ago
@comicsssfan.“Then I realized it was an unnatural friendliness precipitated by rigorous employee training and not my good looks.”.Are you SURE it wasn’t your good looks?I usually get good service in an attempt to get me gone.Works for me.Besides, training employees to give good service is in everyone’s best interest.They aren’t stressed out by unhappy customers.Happy customers are more likely to be repeat customers.Customers get what they need and/or want.Sales generate income for employees, suppliers and shareholders.Governments get sales taxes.