Drabble by Kevin Fagan for September 17, 2021

You are gonna be so fired!

Try Target.

I’m surprised he’s still there. Didn’t think he would make the day.

Can you hazard a guess?

Same service that I get at a big orange hardware store that starts with H and ends with T.

They didn’t check his depth of product knowledge before hiring him? They didn’t train him on the products they sell when they hired him?

Where would you find door mats? How about in front of the door? Duh.

Norman ought to know about doormats.

A reminder of why I carry my cell phone with the hardware store app…

Was at the L word yesterday. Asked where I could find the Hot Glue Guns. She pointed to the shelf behind me. She didn’t know the difference between a HOT AIR GUN and a HOT GLUE GUN. Sheesh!

“This is not my department” works forever and no one ever complains they say thank you and just keep on looking for the right person.

Pretty accurate. Up until the ask me something else part.

May be easy, but it won’t be for long unless you learn where things are in your store…..

I’m surprised Norm still has a job. They must really be shorthanded.

Right after reading this thread, I called H-D to ask about a special order I placed in the store. I called the 800 number, went thru about 7 prompts. Had to go thru another 6 prompts. Got the one I needed. Pressed it. Dead air. Did that twice. I gave up.

He needs to turn in his ‘Ask me’ button and get an ‘Ask someone else’ button.

Hey, what I don’t know would fill a book. Norman doesn’t try to fake it. He is honest and straightforward. Gotta love him for that.

Norman needs a button that says “ I have no idea”.

Once in a while I’ll go to a Marshall’s or Home Goods and run into an employee totally clueless of where the merchandise is located. At Ross I more than occasionally encounter an employee who doesn’t speak English. Maybe OK for a small mom and pop store in the local hood, but not for a chain franchise in a major mall.

Our local HD is now on Google Maps – they mapped out the INSIDE of the store so you can look on your phone to find the aisle (Clearly labeled with what is in it) you need to look in. I don’t know if that’s scary or clever but if they change the store around like WM always did, I can’t see it working for long.

Norman proves why labor shortages aren’t great.

He should do what the employees REALLY do…point them to another employee.