In my last, and final job, I was a network admin for a library consortium. Because our services were all (or at least mostly) computer related we had the inevitable help desk function for providing support as well.
We also had annual ‘user group’ gatherings, complete with assorted seminars. I occasionally taught one I called ‘Communicating in 3D’. It involved the use of dominoes and focused on the potential difficulties of accurately passing verbal information between someone that couldn’t see what the other person saw (like on a phone help desk call or using a two-way radio).
It was hardly an original concept on my part. I first came across it while attending a CAP cadet officer training activity as a teenager in the early 70’s. The lessons from that exercise (along with a few others on communicating clearly and concisely) stuck and I continued to use them as an adult and when providing training for others on communicating what we meant instead of what we said…
The last time I had occasion to pass along that bit of ‘wisdom’ was during my time with the library consortium during the 00’s and the Teen’s. Some lessons always have value 8^)
KA7DRE Premium Member over 1 year ago
Close Enough !
Doug K over 1 year ago
Maybe next time he’ll be a little more specific and clear what he means.
mistercatworks over 1 year ago
Normally, we would see the spelling he thought he heard, i.e. “write-click”. This way makes no sense.
sml7291 Premium Member over 1 year ago
In my last, and final job, I was a network admin for a library consortium. Because our services were all (or at least mostly) computer related we had the inevitable help desk function for providing support as well.
We also had annual ‘user group’ gatherings, complete with assorted seminars. I occasionally taught one I called ‘Communicating in 3D’. It involved the use of dominoes and focused on the potential difficulties of accurately passing verbal information between someone that couldn’t see what the other person saw (like on a phone help desk call or using a two-way radio).
It was hardly an original concept on my part. I first came across it while attending a CAP cadet officer training activity as a teenager in the early 70’s. The lessons from that exercise (along with a few others on communicating clearly and concisely) stuck and I continued to use them as an adult and when providing training for others on communicating what we meant instead of what we said…
The last time I had occasion to pass along that bit of ‘wisdom’ was during my time with the library consortium during the 00’s and the Teen’s. Some lessons always have value 8^)
stillfickled Premium Member over 1 year ago
The guy on the left-did he swallow a bird?