From Not Always Right " (A customer walks up with a dead, five-foot-tall maple sapling at the garden center where I work. It has been cut with a handsaw and has obviously been dead for a least three or four months.)
Customer: “I want a refund! You sold me this tree last summer, but in November the leaves all turned yellow, dried out, and fell off. I want a refund!”
Me: “So, in autumn your tree lost its leaves?”
Customer: “Yes.”
Me: “Sir, broadleaf trees in Canada like this do lose their leaves in the fall and then grow back in the spring. Your tree was just dormant for the winter.”
Customer: “But after the leaves all fell off, I put it in the garage! Now it’s spring, and the leaves aren’t growing back, so it must be defective. I want a refund NOW!”
Me: “When you put your tree into your garage in the fall, how did you get it in there?”
Customer: “I cut it!”
Me: “So, you cut it down and now you want a refund because it’s dead?”
Customer: “I want to speak to the owner!”
(I call the owner, who is a hard-nosed woman in her sixties.)
Owner: “What seems to be the problem, sir?”
Customer: “Yeah, this tree you sold me last year is dead. I want a refund.”
Owner: “Was it alive before you put a saw to it?”
Customer: “Well, it was, and then in November all of the leaves turned yellow and fell off, so I cut it and put it in my garage. Now I want a refund!”
Yakety Sax about 1 year ago
From Not Always Right " (A customer walks up with a dead, five-foot-tall maple sapling at the garden center where I work. It has been cut with a handsaw and has obviously been dead for a least three or four months.)
Customer: “I want a refund! You sold me this tree last summer, but in November the leaves all turned yellow, dried out, and fell off. I want a refund!”Me: “So, in autumn your tree lost its leaves?”
Customer: “Yes.”
Me: “Sir, broadleaf trees in Canada like this do lose their leaves in the fall and then grow back in the spring. Your tree was just dormant for the winter.”
Customer: “But after the leaves all fell off, I put it in the garage! Now it’s spring, and the leaves aren’t growing back, so it must be defective. I want a refund NOW!”
Me: “When you put your tree into your garage in the fall, how did you get it in there?”
Customer: “I cut it!”
Me: “So, you cut it down and now you want a refund because it’s dead?”
Customer: “I want to speak to the owner!”
(I call the owner, who is a hard-nosed woman in her sixties.)
Owner: “What seems to be the problem, sir?”
Customer: “Yeah, this tree you sold me last year is dead. I want a refund.”
Owner: “Was it alive before you put a saw to it?”
Customer: “Well, it was, and then in November all of the leaves turned yellow and fell off, so I cut it and put it in my garage. Now I want a refund!”
Owner: “Get out of here!”
Chithing Premium Member about 1 year ago
If that’s true, then our yard must be somewhere in the 23rd century.
1953Baby about 1 year ago
But not the weeds. . .NEVER the weeds. . .
WILLIAM "THE STINGER" HOLLIFIELD about 1 year ago
nice one Katie