The Duplex by Glenn McCoy for December 07, 2021

If they stayed with the tune, I’d be OK with that. It irritates me when they interrupt the tune 20 times to apologize for the long wait times.

I think he’s already there and beyond.

The storage company I used to use played a minuet for their hold music, endlessly. Average wait time, 95 minutes.

How long can one single man stand an un-refreshing new version of that Baby Shark-song by Alvin and the Chipmunks? Let’s find out! doo, doo, doo, doo, doo, doo

I hope it ain’t “Drummer Boy”. I’m tired of that “pa-rump pump pump bum”.

My work laptop had a security loop yesterday (Login with user ID and PIN; that PIN is not valid – login with user ID and PIN to reset… go figure that out). ;-|

So, I got on the corporate Help Desk line to get a reset of this stupid setup someone thought was effective.

I was on hold for 30 minutes, with the same 30 second snippet of annoying as H#LL music that, every third run, would hesitate to trick you into thinking that someone was getting on the line.

Turns out, after waiting all that time, the security lockout timed itself out and I was able to get back in. Whoopee.

I dislike intensely, “Windows Hello”.

I hope that there’s a special place in Hell for the individuals that pick that hold “music”.

They should add options: For Classic Rock, press one. For modern Pop, press two. For Rap, hang up and bang your head against the wall.

It’s nice that we have mobile phones now so we can just put in an earbud and wander around while we’re waiting. I cleaned the kitchen while waiting around to cancel a credit card last week.

One company had a five-second loop of “techno-crap” that went on and on for nearly an hour. Yes, I am now officially insane!

“To insanity, and beyond!”

Or worse, it’s a decent song but they interrupt it every 20 seconds.

I told one nice lady who finally answered and then asked if she could put me on another brief hold to go ahead since their hole music didn’t totally suck. That got a good laugh.

To just show that there is another side to this, the best experience I ever had on hold was a short-lived setup at Gateway Computers. There was a “Surfer Girl” DJ, playing surfer-type songs, and speaking surfer-talk. It was delightful!

I think they intentionally pick lousy music so you’ll hang up and not bother them.

God that bring back many tunes of bad music, but no polkas!

“It’s a world of laughter, a world of tears; a word of hopes and a world of fears; there’s so much that we share that it’s time we’re aware….”

For Eno, that will be a short one.

Why can’t companies give an option of silence, or maybe a mild beep every 60 seconds just to let you know you weren’t cut off?